Ritchie Christian Media.co.uk is the trading name of John Ritchie Ltd, company registration number SC413624, 40 Beansburn, Kilmarnock, Ayrshire, Scotland, KA3 1RL
All personal data provided to or collected by Ritchie Christian Media is controlled by John Ritchie Ltd
Personal data is any type of information about an individual from which that person can be identified. It does not include data where the identity has been removed.
This notice describes how we collect and process your personal information.
Ritchie Christian Media may collect, use and story the following types of information about our customers to perform our contract with you:
Personal details, ie name and address. Contact details, ie your email address and delivery address if different from your home address. Technical Data, ie the device or browser being used and your order history details with www.ritchiechristianmedia.co.uk.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• Order Confirmation
• Dispatch Information
• Order Updates
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
• Updates to our policies or terms and conditions.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
When someone visits Ritchie Christian Media, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• by placing an order with us you will automatically receive emails from us. You can opt out at any point by clicking the unsubscribe option
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to John Ritchie Ltd, 40 Beansburn, Kilmarnock, Ayrshire, KA3 1RL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Policy Updated 2nd May 2018